Thursday, September 9, 2010  
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BCPA Support

If the answer to your question does not appear below then feel free to contact Webmaster with your question. If you encounter an error on the site somewhere that you would like to report, please send an email to the Webmaster describing the problem.

General Questions
1. How do I become a member of the Pensioners’ Association?

To become a member of the Pensioners’ Association, click on the Pensioners' Association page, then click on the link “How to join Pensioners' Association” to display the Membership Application Kit. At the top of the Application Form on the last page, you will find a link to the printable Application Form, which you can either fill out on your computer and then print, or print and fill out by hand. Please attach your membership fee and send to Bank of Canada Pensioners’ Association, P.O. Box 4011, Station E, Ottawa, On., K1S 5B1. To join, you must be a pensioner of the Bank of Canada, a spouse or survivor of a pensioner, or a former employee who has elected to receive a deferred pension.

2. Why should I become a member of the Pensioners’ Association?
3. How do I register for on-line access?
4. Why should I register for on-line access?
5. Why am I being asked to provide information for on-line registration that has already provided when I applied for membership in BCPA?
6. How do I make changes to my e-mail address, mailing address or telephone number?
7. Why do some of the links not work?
8. Why do some of the pages not come up in my language of choice?
9. How do I submit comments?
10. Why do some pages not show up or why is the formatting sometimes less than perfect?
11. How can I find out who the other members are?
12. How do I get in touch with the Webmaster or Members of the Executive Committee?
13. If I have disabled cookies, does that alter what I can see on the BCPA web site?
14. How do I add a picture to my profile?
15. Do I have to log out after accessing the web site?
16. How should I put a web address into Members' Comments?

More help files coming soon...