Thursday, September 9, 2010  
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BCPA Support

If the answer to your question does not appear below then feel free to contact Webmaster with your question. If you encounter an error on the site somewhere that you would like to report, please send an email to the Webmaster describing the problem.

General Questions
1. How do I become a member of the Pensioners’ Association?
2. Why should I become a member of the Pensioners’ Association?
3. How do I register for on-line access?
4. Why should I register for on-line access?
5. Why am I being asked to provide information for on-line registration that has already provided when I applied for membership in BCPA?
6. How do I make changes to my e-mail address, mailing address or telephone number?
7. Why do some of the links not work?
8. Why do some of the pages not come up in my language of choice?
9. How do I submit comments?
10. Why do some pages not show up or why is the formatting sometimes less than perfect?
11. How can I find out who the other members are?
12. How do I get in touch with the Webmaster or Members of the Executive Committee?
13. If I have disabled cookies, does that alter what I can see on the BCPA web site?
14. How do I add a picture to my profile?
15. Do I have to log out after accessing the web site?

The system has been designed so that you do NOT have to log out after each session if you are using a dedicated computer in your own home, so that you will automatically be logged on the next time you access the site. We thought this protocol would be most useful for our members. If you are using a multi-user computer, in a library or cyber-café for example, you should always log out at the end of each session. If you do not log out on such computers, non-members may be able to access the site and view material destined only for members, or make inappropriate comments that will show up on the site with your name attached.

16. How should I put a web address into Members' Comments?

More help files coming soon...